Contact Support
We're here to help.
Have a question about a booking, interested in partnering with us, or just want to say hi? Our team is ready to assist you.
Send us a message
Email & phone support
Mon–Fri, 8am–8pm EAT
Urgent issues: use the emergency contact on your voucher
Headquarters
Fuoni Ijitimain
Zanzibar, Tanzania
Mon–Fri, 9am–6pm EAT
Frequently Asked Questions
Quick answers to common questions about bookings and travel.
How do I cancel a booking?
You can cancel any booking through your user dashboard. Refunds are processed based on the vendor's cancellation policy.
Is my payment secure?
Yes, we use bank-level encryption and partner with industry-leading payment processors to ensure your data is safe.